This archive report was first published on 11 May 2021.
As the world continues to navigate the challenges of remote work, businesses are looking for ways to create a perfect work-from-home environment for their employees. According to statistics, many Kenyans prefer to work remotely, whether permanently or on a hybrid basis. However, maintaining a sense of belonging is still important, and businesses can foster a healthy work culture by implementing strategies such as regular team meetings, virtual team-building activities, and recognizing employee efforts.
On May 11, 2021, Business Today reported that businesses should train their middle management to be empathetic communicators. Managers should be perceptive of their team members' demeanour, voluntarily reaching out to employees for regular check-ins to assess and determine if they are having problems and how the company can assist them.
Businesses should also consider implementing an internal chat system to enable employees to collaborate with their teammates instantaneously and get their work done more efficiently. Additionally, using an intranet forum can provide employees with a common space to conduct discussions around topics of interest, share thoughts, and business-related suggestions.
It is equally vital to select tools that ensure the security, integrity, and confidentiality of personal information that is in the cloud, especially with the commencement date of the Protection of Personal Information Act (POPIA) fast approaching.
Team building is more important than ever in the virtual office. Arrange online team-building activities to help employees overcome isolation and enjoy some relaxed time with their co-workers, including weekly catch-up meetings, book/movie discussions, virtual team lunches, etc.
Don't forget to recognise your employees' efforts just because you are not seeing them face-to-face. Employees respond positively to recognition because it makes them feel valued as a team player. Make a conscious effort to thank employees whenever their work makes a difference to your team and the organisation at large.
Andrew Bourne, the Regional Manager - MEA, Zoho Corp, notes that with the right adjustments, flexibility, communication, and measures, businesses can build a great culture that their employees will love.
