This archive report was first published on 10 May 2021.
As of today, more than 11,100 Huduma cards are still waiting to be collected at the Kibra Huduma Centre offices, a situation that has left officials scrambling for solutions.
According to Kibera Deputy County Commissioner Gideon Ombongi, the low collection rate is largely due to the lack of details on the cards, including the owners' places of residence and contact information.
"We have 11,197 cards that have not been collected. We have done everything to look for the owners to collect them but they are not coming forward," Mr Ombongi said in an appeal to the public to come forward and collect their cards.
Mr Ombongi revealed that the delivery of the cards has been marred by confusion, with officials struggling to track down the owners due to the lack of information on the cards.
"The problem is that they brought them without details of the holders' whereabouts or contacts. Therefore, it is very difficult to trace the owners," Ombongi said.
Efforts are underway to resolve the issue, with Mr Ombongi holding a meeting with assistant county commissioners, chiefs, and assistant chiefs to discuss the delivery of the cards.
The administrators are working with Nyumba Kumi officials to ensure that the cards reach the owners, and a new list of youths working under the Kazi Mtaani initiative is being compiled to weed out those who are receiving payments for work they are not doing.
