This archive report was first published on 25 August 2020.
Published on August 25, 2020, there are over 2.5 billion active Android devices, and occasional stories of troublesome problems are not surprising. Repeated crashing and restarting of an Android can leave the user aggravated and the device of little or no use.
Update Your Android OS ¶
Ensuring your Android OS is up to date is essential to keep your device running at its best. Download and install the most recent OS updates to bring improvements, introduce new features, and protect you from the latest security threats.
Open Settings and navigate to System > System update to check for updates.
Check Storage and Clear Space ¶
If your Android is up to date, check the storage and clear up some space if it is full or nearly full. Deleting unnecessary files and cached data will help ensure your device works properly.
Open Settings and tap Storage to view the available space and the breakdown for each category.
Close Unused Apps ¶
Although Android manages the memory apps during use, there are occasions where you may want to search for application updates or force the app to stop. This step can be of help if you observe a particular app that is responsible for your Android crashing and restarting.
Go to the Play Store app, tap the three-line menu, and select My apps & games to update your apps.
Check Device Care and Auto-Restart ¶
Some Android devices, such as those from Samsung, have a Device Care option that can help boost your smartphone performance when needed. To check if Auto-restart is enabled as the cause for your device crashing and rebooting, follow the instructions below.
Open Settings and tap on Device care to check the status of Auto-restart.
Reset Your Phone to Factory Settings ¶
If the problem continues while in safe mode, consider advanced troubleshooting, which consists of resetting your phone to its factory settings. Please note this is a last resort if all other options have failed.
Go to Settings and tap on General management > Reset > Factory data reset to reset your smartphone to its default settings.
