This archive report was first published on 24 August 2020.
With the COVID-19 pandemic still affecting businesses worldwide, it's essential to acknowledge the unprecedented pressure organisations have faced in recent months. The economic fallout has been severe, with many struggling to survive, while others have had to downscale or adapt to new ways of working.
As the world slowly returns to a new normal, it's crucial for businesses to refocus on employee wellness and engagement. This is particularly important for retaining top talent, who are likely to be under immense strain.
On August 24, 2020, Andrew Bourne, Regional Manager, Africa, Zoho Corporation, shared four simple steps that businesses can take to retain top talent in a post-pandemic era.
Firstly, it's essential to train senior and mid-level management in effective communication skills. This is crucial during periods of high anxiety, as employees will appreciate team managers who are empathetic and practice clear communication.
Secondly, businesses should design wellness programs that cater to the needs of remote workers. This can include provisions like corporate access to online workout classes, yoga, and meditation programs to help employees stay physically and mentally healthy.
Thirdly, it's vital to educate your talent by identifying the technologies that will make a real difference in your business and building up your employees' skills accordingly. This can include establishing an in-house Artificial Intelligence (AI)/Machine Learning (ML) division if your business is exposed to large amounts of data.
Lastly, businesses should keep up the team spirit by encouraging monthly or weekly online team bonding activities, such as virtual Wednesday lunches that allow for non-work discussions. This can help to prevent loss of social interaction and maintain morale.
