This archive report was first published on 24 August 2020.
On August 24, 2020, Equity Bank rolled out a universal number for all outgoing calls to customers, marking a significant step towards improving customer service and convenience.
The move is expected to simplify the process of contacting Equity Bank, allowing customers to easily reach out to the bank for any inquiries or concerns.
Equity Bank's commitment to customer satisfaction is evident in this initiative, which aims to provide a seamless and efficient experience for its customers.