This archive report was first published on 14 July 2020.
July 14, 2020 - In a groundbreaking move, Samsung Electronics Co. and Microsoft Corp. have joined forces to revolutionize the real estate development and property management industries.
The collaboration brings together the power of Microsoft's Azure IoT platform and productivity cloud services with Samsung's smart devices and SmartThings platform to optimize building operations, equipment maintenance, energy management, and asset performance.
By leveraging Samsung's smart home appliances, HVAC systems, and smart TVs integrated with SmartThings, along with Microsoft's Azure Digital Twins technology and Microsoft Dynamics 365 Field Service, the companies aim to improve building maintenance and management by aggregating and analyzing IoT data from building systems and connected appliances.
Microsoft's Azure IoT platform can process data from millions of building sensors and devices, using machine learning and AI to help building managers and operators determine what issues to address and who is best equipped to resolve them.
This collaboration has the potential to reduce service calls while improving the productivity of service technicians, who can now troubleshoot multiple issues on a single visit and receive remote assistance through Microsoft Teams.
“With Azure Digital Twins, we can create comprehensive digital models of entire environments and a living digital replica of real-world things, places, business processes, and people to help customers gain insights that drive better products, optimization of operations, cost reduction, and breakthrough customer experiences,” said Sam George, corporate vice president, Azure IoT, Microsoft.
The alliance also covers Samsung mobile devices, including the XCover Pro mobile phone, to create improved experiences for frontline workers involved in handling building issues.
Samsung plans to offer SmartThings mobile development tools to enable builders to craft custom, tailored connected living experiences for their end-users, including smart refrigerators, washing machines, vacuums, air purifiers, ovens, and other devices connected through the intelligent SmartThings platform.
