This archive report was first published on 9 July 2020.
Kenya Railways Corporation has introduced new guidelines for passengers on the Standard Gauge Railway (SGR) train as services between Nairobi and Mombasa resume operations on July 13, 2020.
According to the guidelines, all passengers will be subjected to body temperature screening and hand washing at the entry and exit points of the stations.
Passengers will also be required to maintain a physical distance of 1.5 meters while entering the station, and children below 10 years must be accompanied by the guardians when entering the station.
At the ticketing area, counters with glass barriers will be manned by an officer in Personal Protective Equipment (PPE) and will print all the tickets on behalf of the passengers.
Passengers have been advised to book tickets online since there will be no cash transaction at the ticketing lounge, and refunds will not be encouraged.
Kenya Railways has also introduced a new commuter service that will link the Nairobi SGR terminus in Syokimau to Nairobi Central Business District.
According to Cabinet Secretary of Transport James Macharia, an extra coach will leave empty and will be used to carry any suspected case of Covid-19 detected during the journey between Nairobi and Mombasa and vice versa.
