This archive report was first published on 2 July 2020.
Safaricom has announced a planned maintenance for M-Pesa services, which will affect customers across the country.
The maintenance is scheduled to take place on Thursday, July 2, 2020, from 11:59 PM to 5:00 AM on Friday.
According to Safaricom, all M-Pesa services, including airtime purchase, will be temporarily unavailable during the maintenance period.
The telco has explained that the timing of the maintenance has been planned to result in the least inconvenience to its customers.
This is the fourth M-Pesa maintenance announced by Safaricom in recent weeks, with the aim of improving its mobile money services.
Customers can process their mobile money transactions before the maintenance or wait until the Monday after 5:00 AM to use M-Pesa.
Additionally, Safaricom M-Pesa customers can continue enjoying free transactions under Ksh 1,000, as announced by the Central Bank of Kenya on Wednesday, June 24.
