This archive report was first published on 29 June 2020.
Published on June 29, 2020, Jambojet has made history by winning the 2019 Dash 8-400 Africa and Middle East Reliability Award for the second consecutive year.
The award, which recognizes operators of Dash 8 Series turboprops with the highest rates of dispatch reliability, is a testament to Jambojet's commitment to providing exceptional customer experience.
Dispatch reliability is measured by the percentage of flights that depart within a 15-minute margin of the scheduled departure time. Jambojet's achievement is a significant milestone in the aviation industry, and the airline is proud to be among the top performers globally.
According to Jambojet's Acting Managing Director, Karanja Ndegwa, 'winning this award shows our competitiveness and commitment to giving the best customer experience. We assure our customers that once we resume operations after the current restrictions on movement are lifted, we are prepared to offer even better services in the new normal.'
De Havilland Canada's Chief Operating Officer, Todd Young, also congratulated the award recipients, stating, 'we heartily congratulate our eight award recipients, whose high rates of dispatch reliability exemplify the very best of our collaborations.'
Jambojet's achievement is a result of its dedication to excellence and customer satisfaction. The airline has consistently demonstrated its commitment to providing top-notch services, and this award is a testament to its hard work and perseverance.