This archive report was first published on 26 June 2020.
As of June 14, 2020, Microsoft Teams had grown by a staggering 894% in just a few months, surpassing Zoom's growth of 677% during the same period, according to data from Aternity.
This remarkable growth can be attributed to Microsoft's aggressive push for Office 365 adoption, which has drawn more users to Teams. Additionally, Zoom's recent security challenges, including a encryption issue, have led some users to prefer Teams.
Microsoft Teams has continued to innovate, introducing features that make remote collaboration easier, such as hosting meetings, creating teams and channels, and refining file sharing capabilities. These features have been key in enabling effective telecommuting.
Early this week, Microsoft made Teams available for personal use, targeting a new niche of friends and family as part of its broader effort to remain relevant with consumers.
The growth in usage share of Microsoft Teams can also be attributed to the decline of Skype for Business, which slipped from 76% to 45% between February 17 and June 14. Meanwhile, Teams' usage share grew from 11% to 34%, indicating that Microsoft-heavy enterprises have migrated to Teams due to its richer collaboration capabilities.
However, the decline in Skype usage share has also led to increased usage share of other collaboration apps, including Zoom, WebEx, and Slack, further illustrating the growing collaboration app sprawl within the enterprise.
Interestingly, the Aternity survey notes that the growth of Zoom has not occurred in the largest enterprises, which are slow to move to new web conferencing and synchronous collaboration tools, especially within Microsoft-heavy enterprises.
