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Obtaining a Certificate of Good Conduct in Kenya

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Nyakundi Report

Newsroom 2 min read

This archive report was first published on 19 June 2020.

As of June 19, 2020, a certificate of good conduct has become increasingly important in Kenya. It serves as a form of police clearance for you, the holder, stating that you are free and clear of all and any criminal charges for a year, after which you have to apply again.

Any Kenyan citizen can have a certificate of good conduct for personal and corporate benefits.

Importance of Having a Certificate of Good Conduct

Having a certificate of good conduct is essential for several reasons, including:

  • Most employers use it as a way to prove that you are of good and trustworthy character.
  • It helps you get government and private tenders and contracts.

Requirements for Applying for a Certificate of Good Conduct

For a successful application for a police clearance certificate, you will require the following:

  • An eCitizen account.
  • An original ID card or birth certificate for applicants below 18 years.
  • Copies of the identification documents.
  • At least Ksh 1090 in your MPESA account, as the eCitizen charges Ksh 1050 for the application and MPESA deducts approximately Ksh 30 for the transaction.
  • Approximately Ksh 150 for cyber services, which should include application and printing.
  • If you are doing the application for yourself, you will also require a printer.

Steps to Application

Follow these steps to apply for a certificate of good conduct:

  1. Log into your eCitizen account.
  2. Click on the 'Directorate of Criminal Investigations' tab.
  3. Choose 'Police Clearance Certificate' from the list of options.
  4. Fill in the required information and choose where you would like to have your fingerprints taken.
  5. Choose the mode of payment, such as MPESA.
  6. Enter the provided business and account numbers, and put in Ksh 1050 in the amount.
  7. Confirm the details and send the confirmation.
  8. Wait for the payment to be confirmed within 60 seconds.

After application, you will be redirected to a page where you can print the Invoice and C24 forms. Print these out and make copies of them. Take the originals and copies to the Huduma Centre near you and ask for the CID desk. The clearance and certificate issuance process takes about 10 working days, which translate to two normal weeks.

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