This archive report was first published on 18 June 2020.
On June 18, 2020, Safaricom announced the launch of the Lipa Na M-PESA Business smartphone app, designed to empower its over 170,000 merchants across the country.
The app, named 'M-PESA for Business', allows business owners to access real-time statements, export statements, and track their business performance on the go. This feature is expected to enhance the management of their businesses, making it easier for them to make informed decisions.
Through the app, business owners can also withdraw funds from Lipa Na M-PESA to their M-PESA accounts, bank accounts, or at an agent. Additionally, they can send money to other M-PESA customers, such as to pay wages, pay for supplies, and make payments to other businesses.
According to Peter Ndegwa, CEO of Safaricom, the M-PESA for Business smartphone App is a solution tailored to meet the needs of small and medium businesses. It provides them with suitable technology solutions to help them grow and thrive.
The app is available for download from the Android Google Play store and will soon be available on the iOS App Store. It complements the 234# menu, which has been providing Lipa Na M-PESA merchants with the ability to manage their till and make transactions.