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Businesses Adapt to New Normal Amid COVID-19 Pandemic

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Nyakundi Report

Newsroom 2 min read

This archive report was first published on 18 June 2020.

COVID-19 Pandemic Brings Unprecedented Economic Challenges

Since governments worldwide advised citizens to stay home, wash hands, and wear masks, the global economy has faced unprecedented challenges. The pandemic has severely impacted businesses, with many forced to close temporarily or adapt to new safety measures to protect customers and employees.

According to experts, the pandemic has destabilized world economies in epic proportions. In Kenya, businesses are slowly reopening, but with a lot of caution. The government has yet to outline comprehensive guidelines for a complete reopening.

Adapting to the New Normal

Businesses are finding creative ways to ensure customer safety while maintaining operations. Some of the measures include:

  • Implementing digital products and services, such as internet banking, to reduce physical interactions.
  • Installing plexiglass barriers in nail salons and hair salons to prevent close contact between customers and staff.
  • Spacing out gym machines and enforcing social distancing to reduce the risk of transmission.
  • Using life-size dolls to fill empty tables in restaurants, promoting social distancing and reducing capacity.

These measures aim to ensure customers feel safe, reduce anxiety, and minimize the risk of COVID-19 transmission.

As businesses adapt to the new normal, it is essential to prioritize customer safety and well-being. By implementing creative safety measures, businesses can help reduce the risk of transmission and contribute to a faster economic recovery.

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