This archive report was first published on 11 June 2020.
June 11, 2020, marks a turning point for many businesses. The COVID-19 pandemic accelerated the shift to remote work, forcing companies to adapt quickly or risk falling behind.
However, this shift also highlighted the importance of effective IT management. A single data breach or catastrophic incident can have devastating consequences, including bankruptcy, civil liability, or even worse.
Thinking Small ¶
Day-to-day IT operations may seem straightforward, but it's easy to fall into a routine and neglect long-term planning. As an IT team leader, it's essential to think about the future and how your department can support the company's goals.
Ask yourself what you want your IT department to look like in six months, a year, or five years. Collaborate with business owners and other stakeholders to shape the IT department and ensure it's aligned with the company's vision.
Downplaying Risk ¶
Small and medium-sized businesses are attractive targets for hackers, who often exploit outdated security measures. In fact, around 40% of cyber-attacks are carried out against these companies.
Client data can be stolen from unsecured databases, or malware can hold critical servers for ransoms of up to $100,000. Regular security penetration and disaster recovery drills can help identify potential gaps in a business's infrastructure.
Not Staying Current ¶
Technology moves quickly, and it's essential to stay up-to-date with the latest trends and innovations. An IT manager or CIO must balance the cost of updating infrastructure and employee training with the need to stay competitive in the market.
Subscribe to online tech magazines, such as Wired or Tech Republic, to stay informed about the latest developments in data storage, programming languages, and other key areas. Carve out space in the budget to cover these costs, which will pay dividends in the future.
Losing Flexibility ¶
The shift to remote work has highlighted the importance of flexibility in business operations. Companies that can quickly adapt to changing circumstances are more likely to thrive.
Ask yourself how your company managed the transition to telework or work from home. If there were bumps in the road, consider enlisting the aid of a consultant to help tailor a transition plan and train employees in new skills.
Stay Vigilant ¶
The biggest threat to any IT department is complacency. Tech changes day by day, and a good IT leader can anticipate these changes and prepare for them.
As long as you have disaster recovery plans in place, your business will be better equipped to handle unexpected events and thrive in a rapidly changing environment.
