Unaitas customers have been experiencing continuous system downtimes affecting mobile banking services, with some reporting failed OTPs, delayed withdrawals, app errors, and difficulties accessing money through both the app and USSD.

Timeline

1. Apr 30 · 11:19 · Update · Claim

   Unaitas customers have been experiencing continuous system downtimes affecting mobile banking services, with some reporting failed OTPs, delayed withdrawals, app errors, and difficulties accessing money through both the app and USSD.

   Unaitas customers have been experiencing continuous system downtimes affecting mobile banking services, with some reporting failed OTPs, delayed withdrawals, app errors, and difficulties accessing money through both the app and USSD.
   
   Several customers have also complained about being unable to reach customer care for assistance, while others say the disruptions are affecting their businesses and urgent transactions.
   
   Despite the complaints, customers say there has been no clear communication from Unaitas management explaining the cause of the downtimes, when services will be fully restored, or how affected users are being assisted.

   Show more Show less

   View

   Photo 1 of 1

   Open original Close