Paying for your DStv subscription has never been easier thanks to M-pesa. With just a few steps on your phone, you can renew your monthly subscription anytime, anywhere.
DStv is the top pay television service in Kenya offering sports, movies, music, and entertainment to millions of viewers. Since its launch in February 1995, it has become the go-to platform for live football, blockbusters, and lifestyle shows.
If you are a DStv subscriber, it is important to know how to pay your bill on time to keep enjoying uninterrupted service.
DStv Packages and Monthly Subscription Fees in Kenya
DStv offers six subscription packages to suit different needs and budgets. Here is a quick guide on the packages and their monthly charges.
| Package | Monthly Price (Ksh) | Number of Channels Available |
|---|---|---|
| DStv Lite | 750 | 51+ |
| DStv Access | 1,300 | 95+ |
| DStv Family | 2,000 | 120+ |
| DStv Compact | 3,700 | 135+ |
| DStv Compact+ | 6,500 | 135+ |
| DStv Premium | 10,500 | 175+ |
Before paying, always ensure your decoder is switched on. This prevents error codes such as E16-4 from appearing after payment.
How To Pay For DStv Via M-pesa In Kenya
Paying for DStv using M-pesa is quick and convenient. You only need your smartcard number (found on the back of your decoder card) and the official Multichoice paybill number 444900.
Process of Making Payment
Go to your M-pesa menu
Select Lipa na M-pesa
Choose Paybill
Enter 444900 as the business number
Enter your DStv smartcard number as the account number
Enter the amount you want to pay
Enter your M-pesa PIN and confirm
You will get confirmation messages from both M-pesa and DStv
Once payment is complete, your channels will be restored almost instantly.
Benefits of Using M-pesa to Pay
M-pesa is available to all Safaricom users making it accessible to millions across Kenya. Payments are processed within minutes, meaning you do not have to visit any DStv offices. You can pay at any time of the day, including weekends and holidays. It also saves you the stress of standing in long queues.
Where To Get Help if Payment Fails
Sometimes, payments may take longer to reflect. If you encounter problems, you can contact DStv customer care for quick assistance. The recommended channel is Twitter since responses there are often faster.
Phone: +254 711 066000
Twitter: @DStv_Kenya
Facebook: DStv Kenya
Always have your smartcard number and payment confirmation message when reaching out for help.
