Accessing a quick mobile loan has never been easier, thanks to Family Bank’s PesaPap service. PesaPap is a mobile banking platform that lets you access banking services directly from your phone.
Whether you use the PesaPap app or dial *325#, you can save money, pay bills, buy airtime, and most importantly, borrow money in minutes.
This guide will show you how to apply for PesaPap loan, step-by-step, in the simplest way possible.
Understanding How To Apply For PesaPap Loan
To apply for a PesaPap loan, you need to first register for the PesaPap Wallet. This wallet is a virtual account tied to your mobile number, enabling you to do basic banking from your phone. Once you have the wallet, you can proceed with the loan application.
How To Open a PesaPap Wallet
You must first open a PesaPap Wallet before you can request a loan. Here is how to do it:
- Download the PesaPap App from the Google Play Store or dial *325#
- Select Open Wallet Account from the menu
- Follow the instructions to register your wallet
You will need the following information:
- Full name (as it appears on your ID)
- National ID number
- Mobile phone number
Once done, your phone number becomes your wallet account number.
How To Qualify For PesaPap Loan
Not everyone qualifies automatically. To improve your chances of loan approval, make sure you meet the following requirements:
- Have an active Family Bank account for at least 6 months
- Avoid CRB listing for the last 3 months
- Ensure your wallet account has a monthly turnover of at least Ksh 15,000 for the past 3 months
Family Bank will review your activity and determine if you’re eligible based on your wallet usage.
How To Request a PesaPap Loan
Once you meet the qualification criteria, follow these steps to apply for the loan:
- Go to the PesaPap Wallet menu
- Select My Loans
- Choose Request Loan
- Enter the amount you want to borrow
- Confirm your request using your MPIN
The system will then display your loan amount, applicable facility fees, and repayment date. A confirmation message will also be sent via SMS.
PesaPap Loan Limit
PesaPap allows you to borrow up to Ksh 50,000 depending on your account activity, previous repayments, and eligibility status.
PesaPap Interest Rate
The interest rate on a PesaPap loan is 6.62% per month. This includes facility fees and service charges. Always check the breakdown before confirming your loan.
How To Repay PesaPap Loan
PesaPap loans must be repaid within 30 days. You can choose between:
- Full Repayment – Pay the entire loan balance at once
- Partial Repayment – Pay in installments within the 30-day period
To make a repayment, log in to the PesaPap app or dial *325# and select the loan repayment option.
PesaPap Loan Contact Support
For any issues or clarifications, you can reach Family Bank customer care via:
0703 095 000
