Former workers of Brisk Marketing Limited are raising concerns over delays and non-payment of money owed to people who have worked on the company’s marketing and activation assignments, with one former worker now calling on the agency to ensure employees are paid after completing their jobs.
A complaint sent to Nyakundi Report says that some workers only discover the difficulty of receiving their money after leaving the company, with the complainant saying that Brisk Marketing engages workers, assigns them jobs and then fails to pay them on the agreed payment date.
Hi Nyakundi hope uko poa kindly flag out this agency called Brisk Marketing, unafanya kazi Wanakata kulipa watu and umetoka Kwa Hao ukijua unajua later siku ya payment hawalipi. Kwanza huyo CEO Sammy anatesa madem sana, ukimkataa unafutwa the following day. So many people are suffering because of this company. They work with big brands but mshahara kupata hupati ata uhare kwa ofisi.
The complaint raises concerns over what happens to employees and temporary activation workers once their assignments come to an end, particularly those who depend on payment after completing short term marketing campaigns. For such workers, delayed payment can mean waiting for money they had already earned while carrying out field assignments for the company.
Brisk Marketing presents itself as a Nairobi based marketing agency offering events, brand activations, creative services, digital marketing, branding and research strategy. The company's website lists major brands including Airtel, Multichoice, Shell, Kenchic, Samsung, Safaricom, Coca Cola and Diageo among its clients or past projects.
At the centre of the complaint is Samuel Gatura, identified publicly as the Founder and CEO of Brisk Marketing Limited.
This is not the first time issues concerning payment of Brisk Marketing activation workers have surfaced publicly. In 2022, Nyakundi Report published a complaint from activation agents who said that they had initially been promised KSh1,200 per day while working on a lending app campaign, only for the payment arrangement to later change to a recruitment based model. The workers said the change happened when payroll was being processed.
The Employment Act requires employers to pay employees wages due under their employment arrangements, while written employment particulars should include remuneration and the intervals at which it is paid. Where a dispute arises over unpaid wages, a labour officer can also examine employment records and require an employer to produce relevant documents.
The issue therefore goes beyond whether a worker has left Brisk Marketing. Leaving an assignment or employment does not by itself extinguish an obligation to pay money that was already earned under an agreed arrangement.