United Bank for Africa (UBA) Kenya is one of the licensed commercial banks serving customers across the country. It began operations on 25th September 2009 and is a subsidiary of United Bank for Africa Plc, a leading financial group headquartered in Lagos, Nigeria.
UBA Kenya has built a strong reputation by offering corporate, retail, and digital banking solutions tailored for both individuals and businesses. Its main office sits on the ground floor of Imperial Court in Westlands, Nairobi, making it easily accessible to clients in the capital.
Whether you need assistance with personal accounts, business transactions, or international money transfers, UBA Kenya’s branch network ensures reliable service and support across major towns.

UBA Kenya Bank Branches and Contacts Guide
Below is a detailed table showing all UBA Kenya Bank branches, their locations, and contact information.
| Branch | Location | Contact |
|---|---|---|
| Head Office | Ground Floor, Imperial Court, Westlands | +254 20 361 2000 / +254 711 027 099 |
| Westlands Branch | Ground Floor, Imperial Court, Westlands | 0711 027099 |
| Upper Hill Branch | Ground Floor, NHIF Building, Ragati Road, Community | 0711 027099 |
| Enterprise Branch | First Floor, Enterprise Center, Enterprise Road, Nairobi | 0711 027099 |
| Nakuru Branch | Vickers House, Kenyatta Street | 0711 027099 |
| Mombasa Branch | Harbor House, Moi Avenue | 0711 027099 |
UBA Kenya Bank SWIFT Code: UNAFKENA
The above branches are strategically located in Kenya’s major business hubs to provide convenient access for both urban and corporate clients.
Services Offered at UBA Kenya Bank Branches
UBA Kenya focuses on providing efficient financial services to meet customer needs. The main services available at its branches include;
- Corporate and Retail Banking—Customers can open personal or business accounts, access loans, and enjoy trade finance services.
- Digital Banking—The bank offers secure online platforms for balance checks, bill payments, and money transfers.
- International Banking—Through UBA’s pan-African network, customers can send and receive funds across Africa and other global regions.
- Customer Support—Each branch has dedicated staff ready to assist clients with account management, product inquiries, and transaction issues.
These services ensure customers receive modern, efficient, and customer-driven financial solutions.
How to Reach UBA Kenya Customer Care
UBA Kenya’s customer service team is available during working hours to handle account inquiries and transaction support. Clients can contact the bank through:
- Phone: +254 20 361 2000 / 0711 027099
- Email: [email protected]
- Website: www.ubagroup.com/kenya
The support team responds promptly to both individual and business-related concerns. Customers can also visit the nearest branch for in-person assistance.












