This archive report was first published on 18 September 2019.
Equity Bank Customers Lose Millions Unknowingly Amidst Top Management's Inaction ¶
Equity Bank customers have been left reeling after discovering that millions of shillings have been withdrawn from their accounts without their knowledge or consent. The issue has sparked a huge social media outcry, with customers taking to Twitter to share their experiences and express their frustration with the bank's top management.
According to a series of tweets, customers have reported losing significant amounts of money, ranging from 20,000 to 137,000 shillings. The withdrawals were allegedly made without the customers' knowledge or consent, and the bank has failed to respond to their complaints or refund the stolen funds.
One customer, Kendi Gichobi, reported losing 20,000 shillings from her account without her knowledge. She claimed that the bank had blocked her calls and refused to refund the money, despite waiting for 30 days.
Another customer, Andrew Weke, reported losing 137,000 shillings from his account over a period of four months. He claimed that the bank had failed to provide any explanation or refund the stolen funds.
The issue has sparked a heated debate on social media, with many customers expressing their frustration with the bank's top management. Some have even called for the bank to be taken to court over the alleged fraud.
Equity Bank has yet to respond to the allegations, but the issue has highlighted the need for greater transparency and accountability in the banking sector.
Published on September 18, 2019, at 6:23 PM.
