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Qatar Airways Wins Global Awards for Good Customer Service

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Nyakundi Report

Newsroom 1 min read

This archive report was first published on 16 September 2019.

Published on September 16, 2019, Qatar Airways made history by winning three major global awards at the 2020 Airline Passenger Experience Association's (APEX) Passenger Choice Awards in Los Angeles.

The airline took home the top honors for Best Seat Comfort, Best Cabin Service, and Best Food & Beverage, and was also named '2020 Five Star Global Airline' in the APEX Official Airline Ratings.

The awards were voted on by passengers who use the world's highest-rated travel app, TripIt, which is widely recognized as the industry's benchmark for excellence.

Qatar Airways' group chief executive, Akbar Al Baker, expressed his gratitude to the airline's loyal passengers, saying, 'To follow our success in the regional Passenger Choice Awards with a further three global APEX accolades is a huge achievement for our airline, and a tribute to the loyalty of our passengers from across the world.'

With a modern fleet of 186 aircraft flying to over 150 key business and leisure destinations across six continents, Qatar Airways continues to set the highest of benchmarks in the industry.

As one of the fastest-growing airlines in the world, Qatar Airways operates one of the youngest fleets globally and has been a member of the global airline alliance one world since its inception.

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