The Social Health Authority (SHA) has extended the deadline for healthcare providers to finalize contracts for the 2026–2029 cycle by 14 days, pushing the new deadline to October 14, 2026. Originally set for September 30, 2026, the extension ensures facilities will operate under existing agreements during the transition. SHA spokespersons emphasized that contracts will lapse after the 14-day period, with providers required to accept, sign, and return new agreements within three days to maintain service continuity. Those declining the extension must coordinate with SHA county managers to transfer patients receiving ongoing care.
The extension follows the launch of the HAKIKA framework, a digital contracting initiative introduced on September 18, 2026, aimed at addressing provider concerns over tariffs, payment delays, and system reliability. SHA officials stated HAKIKA strengthens collaboration through transparent processes, predictable payments, and defined contractual obligations. To support providers, dedicated HAKIKA contracting clinics will begin on October 5, 2026, across all counties, with schedules and requirements posted on the SHA website. The e-contracting platform enables digital submission of applications, document uploads, license verification, and contract execution.
Healthcare providers face strict timelines to avoid service disruptions, with SHA urging facilities to complete contracts promptly. The agency highlighted that the 2024–2026 contracting cycle concluded without major issues, setting the stage for HAKIKA’s implementation. The framework includes clearer terms on benefits, reimbursement, quality standards, and dispute resolution, addressing systemic challenges reported by providers. SHA reiterated its commitment to ensuring uninterrupted care for beneficiaries while streamlining administrative processes.
The move underscores SHA’s efforts to balance regulatory compliance with operational flexibility for healthcare facilities. By extending deadlines and offering localized support through HAKIKA clinics, the authority aims to mitigate risks of service gaps during the transition. Providers are advised to leverage the e-contracting platform and engage with county offices to meet requirements, ensuring alignment with the new framework’s objectives of transparency and efficiency in health service delivery.