This archive report was first published on 9 September 2019.
On September 9, 2019, the Old Mutual Foundation signed a partnership with Mama Lucy Kibaki Hospital to implement a modern queue management system.
The system, valued at Sh5 million, aims to efficiently manage the hospital's patients, aid in data collection, and improve record keeping and retrieval processes.
According to UAP Old Mutual Foundation chairman Peter Muthoka, the foundation conducted a study with the hospital management and found that the institution was struggling with its old-fashioned queue management system.
"After the study, we saw it fit to partner with the hospital and put up a modern queue management system that will help patients," Mr Muthoka said.
He added that the densely populated area required an efficient system to improve service delivery, saying, "This area has a high population figure and using the old-fashion system will only worsen the problem rather than solve it."
Mama Lucy Hospital chairman Joe Aketch thanked the foundation for funding the project, stating, "We must commend our hospital management team for the good work that they have done. We see over 1,000 patients a day and you can imagine how difficult it can be."
Mr Aketch added that over 70 per cent of the area residents rely on the hospital, and the platform would improve service delivery.
Patients at the hospital will benefit from the new system, which will help manage the daily influx of over 1,000 patients.
