This archive report was first published on 30 August 2019.
As a job candidate, it's not uncommon to feel caught off guard when interviewers ask questions that seem unrelated to your role. This was the case for a recent interviewee who was asked about increasing sales for a local real estate firm, despite being a Human Resource candidate.
However, this scenario highlights a shift in the HR department's role. Gone are the days when HR was limited to hiring, disciplining, and firing employees. Today, HR is expected to be a strategic partner in a company's success, providing an enabling and supportive environment for employees to perform to their full potential.
According to Jane Muiruri, Senior HR Manager at Nation Media Group, 'HR must involve themselves in the commercial aspects of the business, so that they can come up with policies that provide more meaningful support and offer practical solutions to all employees.'
As HR professionals, it's essential to understand the challenges faced by sales teams and to be able to provide practical solutions to support their success. This includes providing training on leadership and understanding the priorities of various departments.
When preparing for an interview, it's crucial to research the company's business targets, revenue streams, and industry challenges. This will enable you to focus on the technical aspects of your role and the contribution expected of you.
As Jane Muiruri notes, 'You should be proud that your prospective employer values your role as a HR Officer.' By being aware of the evolving role of HR and being prepared to contribute to a company's commercial success, you'll be better equipped to succeed in your interview and in your role.
