This archive report was first published on 18 August 2019.
Nairobi residents have been using JamboPay to pay for services since its automation in 2017.
On October 25, 2018, the Public Procurement Administrative Review Board (PPARB) directed the Nairobi City Water and Sewerage Company (NCWSC) to complete the tendering process for a multi-million shilling revenue collection contract within 14 days.
NCWSC had challenged this decision, arguing that JamboPay was in contravention of the law and that the utility firm had the right to terminate the tender process due to material governance issues.
However, in a ruling dated August 8, 2019, Justice John Mativo dismissed NCWSC's application, stating that it lacked merit.
As a result, NCWSC was ordered to complete the tendering process, which JamboPay had emerged as the front runner in.
JamboPay had been behind the automation of payment for parking, rental, permit, and land rates for Nairobi City County until recently when its contract with City Hall ended.
The company was also awarded a deal to offer payment services to the National Hospital Insurance Fund (NHIF), but this is at the centre of an alleged payments scandal.
According to the Director of Public Prosecution (DPP) Noordin Haji, the deal led to the loss of Sh1.1 billion.
On Sunday, August 18, 2019, the Nairobi City Water and Sewerage Company (NCWSC) lost its bid to terminate a multi-million shilling revenue collection tender process in which JamboPay was the front runner.
