This archive report was first published on 17 August 2019.
Airtel Kenya has announced that its mobile money services will be unavailable from Saturday, August 17, 2019, at 8am to Sunday, August 18, 2019, at 2pm.
The company is upgrading its Airtel Money system to a more versatile and secure platform, which will enable it to provide additional mobile money services with enhanced security features.
According to Airtel Kenya, the new system will provide more security features, which will benefit its valued customers, agents, and partners.
During the upgrade period, customers will not be able to use Airtel Money services, including mobile money transactions.
However, the company has assured its customers that the upgrade is necessary to improve its services and provide a better experience.
Airtel Kenya has also apologized for any inconvenience caused by the unavailability of its mobile money services during the upgrade period.
Customers can reach out to the company's team on 1522 for any queries or concerns.
