This archive report was first published on 6 August 2019.
Published on August 6, 2019, Safaricom has launched an enhanced Storo Bonus Promotion, offering customers a 200% bonus on airtime and an additional 200MB free YouTube bundle upon reaching their daily target.
The promotion, open to prepaid customers, runs from August 6th to October 20th, 2019. To opt-in, eligible subscribers can dial 460# to subscribe to Storo Bonus or check their daily usage target.
According to Michael Joseph, Safaricom CEO, 'We are always looking at ways of giving our customers more value for what they spend on our network. Customer satisfaction is a key objective for us and we believe improving our customers' experience is vital for our continued growth.'
Customers can achieve their daily target through various activities, including calling, texting, browsing out-of-bundle, purchasing a bundle, or charges from value-added-services like Skiza.
The bonus airtime can be used for both on-net and off-net calls and SMSs and takes priority over purchased airtime. The 200% bonus and 200MB free YouTube bundle are valid until midnight of the same day.
Stori Ibambe, introduced in 2015 as a loyalty program, rewards customers for browsing, texting, and calling on the Safaricom network. The proposition previously offered 100% bonus airtime and will continue to do so after this campaign ends.
