This archive report was first published on 31 July 2019.
On July 31, 2019, CIC Insurance Group made a significant move in the insurance industry by partnering with Little Cab to launch a product that offers free rides to clients while their vehicles are undergoing repair.
The product, an extension of the existing alternative car service, gives customers enjoying the courtesy car benefit the opportunity to opt for the new service, which offers multiple benefits, including convenience, flexibility, and cost savings.
According to Elijah Wachira, Managing Director of CIC General Insurance Limited, the conventional courtesy car service is offered for a maximum period of 10 days, but the new product's cost is flexible, with a provision for a longer period.
"This product offers the benefits of convenience and flexibility and saves on cost, as you do not have to fuel the car or pay parking fee. Besides, the client is chauffeured in well-maintained cars. Above all, the extended service comes with an element of security since both the client and the vehicle can be monitored on a real-time basis," said Mr. Wachira.
Customers already on the courtesy car service but who wish to have this benefit instead can call 0703 099 120. The process of benefiting is easy and straightforward, with an assigned team reaching out to qualifying customers lodging a claim and guiding them on how to add the benefit.
Little Cab General Manager Alex Mwaura expressed excitement about the partnership, stating that 700 companies have so far subscribed to the taxi hailing app's services and more are expected to sign up.
"We are very excited to partner with CIC to offer this unique service as we strive to excel in mobility innovation," said Mwaura.
