A customer alleges her Equity Bank account was drained and transaction history erased, raising security concerns. The incident occurred on March 8, 2019, according to the report.
Nancy, a client at the Buruburu branch, reported that her account was emptied and all transaction records deleted. She shared her experience on social media, prompting other customers to voice similar concerns.
The report, originally published in 2012, highlights ongoing issues with the bank's security protocols.
