A Nairobi-based employee reported that his Ksh 80,000 monthly salary disappeared from his Equity Bank account despite confirmation from his employer that the payment was processed. The incident occurred on March 7, 2019, when the funds appeared in his Equitel line but vanished overnight.
Ochieng, the affected customer, stated that his account balance dropped from Ksh 80,300 to 18 bob within 24 hours. His employer verified the payment was sent through official channels, but Equity Bank has not provided a satisfactory explanation, according to the report.
The case highlights growing concerns about financial institution security. A warning note in the original post cautioned: "Bank at Equity at your own risk."
Details of the transaction remain under investigation, with no official statement from Equity Bank as of the report's publication.