In 2019, Data Integrated launched the Mobitill system, a real-time vehicle monitoring solution targeting inefficiencies in Kenya's matatu operations. The technology aims to boost revenue for operators while preventing unapproved fare increases, according to CEO Mary Mwangi.
Public Service Vehicles (PSVs) remain vital for millions of Kenyans without private transport options. However, issues like irregular schedules, cash-based transactions, and operational bottlenecks have persisted, Mwangi noted.
City Shuttle Company CEO Martin Kiragu described Mobitill as a transformative tool that ensures passengers receive fair value for their travel expenses. Industry experts emphasized the need for government and county authorities to adopt similar technological solutions to address systemic transport challenges.
The Nairobi PSV sub-sector has faced regulatory pressures aimed at reducing CBD congestion. Critics argue these measures often disadvantage commuters, worsening service disruptions despite ongoing efforts to modernize the sector.
