In 2019, Matatu Operators Association chairman Jimal Ibrahim advocated for digital payment systems to eradicate corruption and inefficiencies in Kenya's matatu industry, citing the need to dismantle cartels that have exploited the sector for years.
Ibrahim emphasized that technology would enable direct payments to operators, eliminating intermediaries who siphon funds. He also noted that digital solutions could ease traffic congestion by reducing interactions between drivers and enforcers collecting informal fees, a practice that has long fueled corruption.
Previous cashless initiatives in Kenya faced challenges, but the Epesi Trip Planner app, developed by Data Integrated Limited, claims to address these issues by engaging industry stakeholders. The platform, launched in 2019, aims to streamline operations for passengers and transport cooperatives through real-time scheduling and digital fleet management tools.
Data Integrated Limited director Mary Mwangi stated the app provides vehicle scheduling data and fleet tracking capabilities, helping Saccos manage operations more efficiently. She highlighted that the system's success depends on integrating with existing transport networks while ensuring transparent financial transactions.
A pilot program with City Shuttle buses demonstrated the app's effectiveness. Developers noted the solution's potential to transform the sector, with plans to expand its implementation by 2048 as part of broader digitalization efforts.
