Nairobi commuters faced significant disruptions as a new cashless fare system took effect, requiring registration for payment cards before boarding buses.
Implementation Challenges ¶
Long queues formed as people awaited registration for the necessary cards, greatly inconveniencing those heading to work.
Matatu operators also expressed concerns, stating that the cashless system would change their payment schedule to a monthly basis, potentially impacting their operations.
The introduction of the cashless fare system aims to reduce corruption on the roads, a positive outcome amidst the initial confusion and disruption.
