Embassava Sacco matatus have faced negative perceptions due to past incidents, including a 2014 scandal where crew members were filmed stripping a woman. This led to widespread condemnation, protests, and a decline in passengers.
However, in recent times, Embassava Matatus appear to be changing their image. A new fleet of matatus, called Drips, has been introduced, and they seem to be gaining popularity among Nairobians. According to reports, the crew members of these matatus are kind, humble, and loyal to their customers.
The introduction of Drips matatus may signal a shift in the reputation of Embassava Sacco, which had previously been marred by incidents of misconduct. As the matatu industry continues to evolve, it remains to be seen whether Embassava Sacco can maintain its newfound positive image.
The recovered account cited reporting by Mpasho.
