Gap Marketing Limited, a leading below-the-line marketing agency, seeks to fill the position of Account Manager, reporting to the Client Service Director.
Key Responsibilities:
- Achieve business targets in volume and profitability by growing existing client billings and acquiring new clients.
- Ensure compliance with established systems for efficient and effective business operations.
- Establish and grow strong client relationships, promoting the agency's positioning, policies, and values.
- Research new business leads, generate enquiries, and develop proposals to secure new clients.
- Collaborate with colleagues to develop proposals that meet client briefs and enhance the agency's competitiveness.
- Participate in preparing and presenting proposals to clients.
- Follow up on proposal approvals and client commitments.
- Brief operations departments on project resource requirements and ensure alignment with agency standards.
- Develop and deliver training to project staff on client initiatives and internal requirements.
- Manage administrative tasks, ensuring strategic correctness, timeliness, and budget adherence for client projects.
- Monitor and review project progress, ensuring the agency remains in control.
- Prepare and share regular work status reports with stakeholders.
- Develop and present accurate, relevant reports to clients on project performance.
- Arrange and attend client meetings, following up with client contact reports.
- Liaise with the accounts department to prepare and send invoices to clients, ensuring timely payments.
- Obtain client feedback through established survey methods.
- Deliver excellent client service through effective communication and engagement.
- Contribute to building a strong agency brand by participating in marketing strategy development and implementation.
- Perform duties as directed by supervisors or the Managing Director.
Person Specification:
- Bachelor's Degree in social sciences.
- Professional marketing qualification, preferably CIM.
- A Master's degree is an added advantage.
Required Knowledge and Skills:
- Good analytical skills.
- Excellent interpersonal skills.
- Team building and good organization.
- Good communication and computer skills.
- Project management skills.
Experience:
At least 3 years' experience in marketing or a marketing agency with a reputable company.
Interested candidates should send an application letter, CV, and relevant certificates to [email protected].
