This archive report was first published on 21 July 2019.
On July 21, 2019, SportPesa informed its clients that they can still bet and withdraw their winnings, despite the Betting Control and Licensing Board (BCLB) suspension.
The statement comes after bettors experienced issues using the firm's paybill number, with messages advising them to contact their betting companies.
SportPesa relies heavily on M-Pesa for taking bets, communicating with users, and processing payments.
When contacted by their customers, SportPesa responded, 'If you have funds in your SportPesa, you can play with us and withdraw your winning as usual.'
However, the betting firm noted that they are still working to restore their normal operations, with only their pay bill numbers currently not in operation.
Thanks for reaching out to us. For now, you can only deposit via mobile money which is currently suspended. We are still in discussions with the government and relevant stakeholders and are positive that we will be back to full operation soon,' added the statement.
Despite the suspension, punters with money in their betting wallets managed to play the SportPesa's mid-week Jackpot and Mega Jackpot, with those who predicted 11 and 10 out of 13 games listed in the midweek jackpot winning Sh126,303 and Sh16,038 respectively.
