This archive report was first published on 20 July 2019.
Published on July 20, 2019, by Sunny Bindra, author of 'The Bigger Deal', a book that urges employers to think beyond the human resource and see the human being before them.
Bindra shares a personal anecdote from a seminar he delivered years ago, where employees were upset about a management policy that penalized them for returned goods by deducting the loss from their salaries.
He realized that the employees were not interested in his views on customers, but were railing against the unfair policy that made them feel aggrieved.
Bindra notes that this policy is short-sighted and can persist because it seems fair to the low-wattage mind, but it can lead to a culture of fear and blame-games.
He argues that great businesses do not emerge from the petty exploitations of one person, but from great spirit engendered in all those involved in the quest.
Bindra urges employers to select their people carefully, train them painstakingly, reward them equitably, have their backs, and be fair in how they treat them.
He concludes that treating employees like serfs and simpletons, paying them like a tightwad, and penalizing them for every joint failure will only lead to mediocrity.
Bindra's new book, 'The Bigger Deal', is now on sale at www.sunwords.com.
