On May 31, 2022, a peculiar incident unfolded on Safaricom's social media platform, leaving many wondering about the limits of digital communication.
A customer, identified as Ray Rash, reached out to the telecom giant in Shembeteng, a language that doesn't exist in reality. His question, 'Hello Safarimbiticom, nimbitiko na shimbitida kidombotogo. Mtu akitambataka kureplambatace simcard huembetenda wambatapi?' was met with a response from a Safaricom administrator, MZ, who replied in the same language.
‘Embetende dumbutuka yoyombotote yembetetu na ID yambatako Ray,' MZ responded, leaving many to wonder how the conversation escalated to this point.
While the incident may seem amusing, it highlights the importance of clear communication in the digital age.
