Pesapal, a payment solutions provider for businesses and personal products, has presented technology-based solutions for the bar and entertainment industry.
These innovative digital solutions are helping restaurant owners and managers to run their businesses more efficiently and sustainably while safeguarding against instances of theft.
According to Pesapal, the bar and entertainment industry has undergone significant transformation, driven by emerging trends and consumer expectations for convenient, contactless experiences.
"Our innovative technology solutions have helped restaurants and bars transform how they operate not just to survive, but thrive, in this new connected and contactless era," said Mercy Kanini, Pesapal Kenya Head of Sales – Hospitality sector.
"In the last two years, the growth in the bar and entertainment industry has entirely been driven by off-premise consumption. As customers resume physical dining experience, using technology is not just about improving operations and service delivery, but also reimagining restaurants," added Kanini.
Michael Kiragu, Chairperson of the Pubs, Entertainment & Restaurants Association of Kenya (PERAK), emphasized the importance of technology adoption in the bar industry, citing its ability to solve challenges such as monetary and inventory-related theft, high staff turnover, pilferage, and wastage.
"Most of our operators have identified the need for technology adoption to help achieve efficiencies and save time and money. Over the past few years, we have seen our members increase their investments in back-of-the-house technology such as point-of-sale systems to help seal leakages and improve operations," said Kiragu.
Kenya Breweries Limited's Acting Marketing & Innovations Director, Ms. Anne Joy Michira, highlighted the company's efforts to strengthen online distribution, enabling customers to order drinks from the comfort of their homes and enjoy delivery right to their doorstep.
Pesapal has a range of solutions for the bar and entertainment industry, including the Pesapal Sabi POS terminal, Reserveport, Invoicing, Payment Links, and Ticketsasa.
