This archive report was first published on 11 July 2019.
July 11, 2019 - Cummins, a leading global power technology leader, has taken a significant step in enhancing its customer service in East Africa by relocating to a new and larger office space at the Car and General premises on Lusaka Road in Nairobi.
The move is a testament to the company's commitment to growth and customer satisfaction, according to Surajit Choudhury, General Manager of Cummins Car and General. “Due to the growth of the business and enhancement of client services we needed bigger space in order to serve our customers more efficiently and effectively. A company’s workplace greatly influences staff productivity and also has an impact on customers when they visit either to look for, or purchase something,” he said.
Cummins entered into a joint venture with Car and General in 2017 to distribute and support its products in the greater East Africa region, covering 11 countries. The company, which celebrates its 100th year in 2019, employs 60,000 people worldwide and serves customers in nearly every country across the globe.
Cummins offers a wide range of products, including diesel and natural gas engines, hybrid and electric platforms, as well as related technologies such as battery systems, fuel systems, controls, air handling, filtration, emission solutions, and electrical power generation systems.
