This archive report was first published on 9 July 2019.
July 9, 2019 - Uber Eats has marked a significant milestone in Kenya, serving over 420 local eateries on its platform, just one year after its launch in the country.
Some of the popular restaurants available on the app include Maritas Bhajia, Crispy Bites Cafe, Mama Rocks, McFrys, and Nyama Mama.
According to Nic Robertson, General Manager for Uber Eats Middle East and Africa, the company is working hard to increase selection, speed, convenience, reliability, and affordability across the platform.
"Our technology and logistics expertise has transformed the way people eat – making food for all occasions, in any location available at the push of a button," Robertson added.
While Uber Eats is a global business supporting over 220,000 restaurants in more than 500 cities worldwide, in Nairobi, the company is catering to both big and small eateries, including a single, banquet-style order of over 280 items.
Top items ordered by Nairobians include chicken, chips, Bhaji's, hamburgers, and everyone's favourite, Build Your Own Noodles. Friday lunch and Sunday dinner have proved the most popular times for Nairobians to order over the past year.
Uber Eats is helping the restaurant industry grow and innovate, making communities more economically vibrant places to do business.
"The app gives restaurants the opportunity to get real-time feedback from their customers on their service experience and favourite dishes. The learnings we have gathered around kitchen structures will also assist restaurants in making the most of their assets to drive new revenues," Robertson explained.
One such example of a successful restaurant owner is Chanya Mwanyota, who owns Mataam Swahili, a local restaurant in Kilimani Road in Nairobi. She has grown her customer base through the Uber Eats app and successfully opened six virtual restaurants following her success on the app.
