This archive report was first published on 2 July 2019.
Glovo, a Spanish delivery firm, has expanded its operations in Nairobi's central business district (CBD) by introducing roller-skaters to its distribution network.
According to the company, the move is in response to a significant increase in demand for its services from customers within the CBD.
As of January this year, Glovo had entered the Kenyan market and initially used boda bodas to make deliveries to clients in other parts of the city.
However, with the boda boda ban in place, Glovo has turned to roller-skaters to meet the growing demand for its services.
The online platform enables customers to order items such as food, groceries, or gifts with a simple tap on their smartphone. Glovo then buys the items from its partner businesses and delivers to clients using independent couriers.
‘This partnership with skaters is advised by significant increase in demand for our services from our customers within CBD. The move is also in line with Glovo’s profitable growth strategy,’’ said Glovo General Manager William Bentall.
Glovo has so far partnered with over 150 brands and franchises, including retailer Carrefour, Simbisa Africa, and restaurant chain Artcaffe, to deliver their goods.
The app charges a maximum delivery fee of Sh100.
