Travelling across Western Kenya has never been easier with Blueline Shuttle. Known for its reliability and efficiency, Blueline Shuttle connects Nairobi to Kakamega, Mumias, Kapsabet, and other key towns.
Whether you are a frequent commuter or planning a one-time trip, understanding how to book, fare costs, routes, and contact details is essential.
In this guide, we bring you everything you need to know about booking and travelling safely with this trusted shuttle service.

Blueline Shuttle Background and Booking
Blueline Shuttle has been serving passengers for over a decade. It started with 11-seater vehicles and has expanded to larger buses to meet growing demand. The company provides both passenger and parcel transport services along its main Northern and Western Kenya routes.
Passengers travelling from Nairobi to Kakamega, Mumias, or towns like Kapsabet, Shamakhokho, and Chavakali rely on Blueline Shuttle for safe, punctual, and affordable travel. The company combines efficient scheduling with well-maintained vehicles and disciplined drivers to ensure a smooth journey every time.
Blueline Shuttle Routes
Blueline Shuttle covers multiple destinations in Western and Northern Kenya. The key routes include:
| From Nairobi | To Destination |
|---|---|
| Nairobi | Kakamega |
| Nairobi | Mumias |
| Nairobi | Kapsabet |
| Nairobi | Luanda |
| Nairobi | Malava |
Return trips include:
- Malava to Nairobi
- Luanda to Nairobi
- Mumias to Nairobi
- Kakamega to Nairobi
- Kapsabet to Nairobi
The shuttle offices operate daily from 04:00 to 20:00 hours, allowing passengers to visit for booking, inquiries, or parcel services.
How to Make a Blueline Shuttle Booking
Currently, Blueline Shuttle does not offer an online booking portal. To secure a seat, passengers must use the following steps:
- Call the office directly through the official contact numbers.
- Make a reservation via Blueline Shuttle’s official Facebook page.
- Pay for the ticket in cash at the office on the day of travel.
This method ensures transparency and protects passengers from fraud, especially for those not familiar with online payment systems.
Blueline Shuttle Contacts:
- Physical Address: Mfangano Trade Centre, along Mfangano Street
- Telephone 1: +254 716 791 633
- Telephone 2: +254 718 791 633
Other branches are located in Kapsabet, Kakamega, Chavakali, Mumias, Luanda, and Malava.
Blueline Shuttle Fares
Fares depend on the route, traffic, and seasonal demand. For example:
| Route | Fare Range (KES) |
|---|---|
| Nairobi – Kakamega | 1,000 – 1,400 |
| Nairobi – Mumias | 900 – 1,300 |
| Nairobi – Kapsabet | 800 – 1,100 |
Fares are adjusted during peak travel periods or when fuel costs rise. Blueline Shuttle aims to maintain a balance between affordability and operational sustainability.
Parcel Services
Blueline Shuttle also offers affordable parcel and delivery services along all its routes. This service is ideal for sending packages quickly and safely between Nairobi and Western towns. Charges are competitive, and parcels are handled with care, making it a reliable choice for both personal and business deliveries.
Office Hours and Customer Support
Blueline Shuttle offices operate from 04:00 to 20:00 hours daily, including weekends. The customer service line (+254 718 791 633) is available 24/7 for inquiries, complaints, or booking assistance. All bookings are confirmed via phone or the official Facebook page, ensuring passengers receive direct support from staff.
Final Thoughts on Blueline Shuttle Booking
Blueline Shuttle remains a top choice for travelers between Nairobi and Western Kenya towns. With secure booking methods, affordable fares, reliable routes, and strong safety measures, it combines convenience with trust. Passengers and parcel senders alike can count on the service for a smooth, efficient, and reliable experience every time they travel.
Whether travelling for work, family visits, or urgent parcels, understanding Blueline Shuttle booking procedures and keeping their contacts handy ensures you have a seamless journey from Nairobi to Kakamega, Mumias, and beyond.












